[Skip to Content]Privacy Policy
Phoenix, Arizona 4300 East Washington St, Phoenix, Arizona 85034
Make a Reservation

Accessibility Features at Our Hotel

At Crowne Plaza Phoenix Airport, we are committed to meet all your needs. Enjoy a comfortable hotel experience with accessible public areas, guest rooms, and restaurants. Our accessible hotel rooms offer a range of accessibility features, including visual strobe fire & smoke detector, lowered viewports on the door, and accessible bathrooms.
For more information on our accessibility features, please contact us at 602-273-7778 or [email protected].

Hotel Accessibility Features

  • Fire alarms for the audio & visually impaired
  • Accessible entrance with stairs
  • Accessible doorways for all public spaces
  • Service animals accepted
  • Alternative or large lettering on all signage
  • Accessible covered area for pickup & drop off
  • Accessible self-parking
  • 6 Van-accessible parking spots
  • 10 Accessible parking spots
  • Accessible parking spaces are closest to the restaurant entrance
  • Entrance ramp is non-slip
  • Accessible path to check-in
  • Accessible path to guest rooms
  • Accessible path for all public spaces
  • Accessible elevator
  • Accessible entrance to the pool
  • Accessible path to maneuver in the fitness center
  • Accessible desks in the business center
  • Total 17 accessible rooms

Accessible Guest Room Features

  • Hearing and visual accessibility kits for guest rooms are available at check-in
  • Visual strobe fire & smoke detector
  • Audible fire & smoke detector (except King Accessible Room with Tub Non-Smoking)
  • TTY capabilities (except King Accessible Room with Tub Non-Smoking)
  • TV has closed-captioning or decoders
  • Viewports are lowered on the door
  • Door security features are lowered on the door
  • Thermostat controls are lowered on the wall
  • Light switches are lowered on the wall
  • Closet bars & shelves sit equal to or lower than 36 inches above ground
  • Accessible shelving/closet bars
  • Grab bars at the bed (One Bed Mobility Accessible Tub Non-Smoking)
  • Handheld spray unit in the shower and/or tub (except King Accessible Room with Tub Non-Smoking)
  • Grab bars at the toilet
  • Grab bars in the shower and/or tub
  • Roll-in shower (King Accessible Room with Tub Non-Smoking)
  • Accessible tub (except King Accessible Room with Tub Non-Smoking)
  • Accessible faucet controls
  • Shower/tub seat
  • Accessible toe & knee clearance around the desk
  • Accessible toe & knee clearance around the sink/vanity
  • Doorway width: 36 inches
  • Accessible path between and/or around beds
  • Door & lock system: lever
  • Room placard has alternative text (except King Accessible Room with Tub Non-Smoking)

Restaurant Accessibility

At The Post, Perch Lounge, and Perch Grab & Go, we make sure that every guest enjoys a comfortable dining experience. We strive to make every corner of our restaurant, lounge, and café accessible to all our guests.

Restaurant Accessibility Features

  • Accessible seating distributed throughout the dining area
  • Entrance path is free of objects protruding into the space
  • Non-slip entrance ramp
  • Aisles between fixed seating: at least 36 inches
  • Accessible tables and counters height: 28-34 inches
  • Accessible public restrooms
  • Signage indicating the location of accessible restrooms
  • Entrance path to the restaurant is accessible without stairs, wide, firm, and slip-resistant