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Accessibility Features at Crowne Plaza Phoenix Airport

Our Commitment to Inclusion and Comfort

At Crowne Plaza Phoenix Airport, we are committed to meeting our guests' needs. We offer a comfortable hotel experience with accessible public areas, restaurants, and guest rooms that feature a range of accessibility features, including visual strobe fire/smoke detectors, lowered viewports on the door, and accessible bathrooms.
AccessibilityHotel Accessibility

Hotel Accessibility Features

  • Fire alarms for the audio & visually impaired
  • Accessible entrance with stairs
  • Accessible doorways for all public spaces
  • Service animals accepted
  • Alternative or large lettering on all signage
  • Accessible covered area for pickup & drop off
  • Accessible self-parking
  • 6 Van-accessible parking spots
  • 10 Accessible parking spots
  • Accessible parking spaces are closest to the restaurant entrance
  • Entrance ramp is non-slip
  • Accessible path to check-in
  • Accessible path to guest rooms
  • Accessible path for all public spaces
  • Accessible elevator
  • Accessible entrance to the pool
  • Accessible path to maneuver in the fitness center
  • Accessible desks in the business center
  • Total 17 accessible rooms

Accessible Guest Room Features

  • Hearing and visual accessibility kits for guest rooms are available at check-in
  • Visual strobe fire & smoke detector
  • Audible fire & smoke detector (except King Accessible Room with Tub Non-Smoking)
  • TTY capabilities (except King Accessible Room with Tub Non-Smoking)
  • TV has closed-captioning or decoders
  • Viewports are lowered on the door
  • Door security features are lowered on the door
  • Thermostat controls are lowered on the wall
  • Light switches are lowered on the wall
  • Closet bars & shelves sit equal to or lower than 36 inches above the ground
  • Accessible shelving/closet bars
  • Grab bars at the bed (One Bed Mobility Accessible Tub Non-Smoking)
  • Handheld spray unit in the shower and/or tub (except King Accessible Room with Tub Non-Smoking)
  • Grab bars at the toilet
  • Grab bars in the shower and/or tub
  • Roll-in shower (King Accessible Room with Tub Non-Smoking)
  • Accessible tub (except King Accessible Room with Tub Non-Smoking)
  • Accessible faucet controls
  • Shower/tub seat
  • Accessible toe & knee clearance around the desk
  • Accessible toe & knee clearance around the sink/vanity
  • Doorway width: 36 inches
  • Accessible path between and/or around beds
  • Door & lock system: lever
  • Room placard has alternative text (except King Accessible Room with Tub Non-Smoking)

Restaurant Accessibility Features

  • Accessible seating distributed throughout the dining area
  • Entrance path is free of objects protruding into the space
  • Non-slip entrance ramp
  • Aisles between fixed seating: at least 36 inches
  • Accessible tables and counters height: 28-34 inches
  • Accessible public restrooms
  • Signage indicating the location of accessible restrooms
  • Entrance path to the restaurant is accessible without stairs, wide, firm, and slip-resistant
AccessibilityWebsite Accessibility

Crowne Plaza Phoenix Airport


Date: 6/20/2023
At Crowne Plaza Phoenix Airport we are committed to providing an excellent online experience for all our guests - including those with hearing, vision, and other disabilities.
To ensure this, Crowne Plaza Phoenix Airport strives to substantially conform with Level AA success criteria of the Website Content Accessibility Guidelines (WCAG) 2.1 . Our website is designed, developed, and maintained in accordance with these guidelines, including regular testing.
If you have any difficulty, questions, or would like to report any issues related to the accessibility of our website, please contact us at infophx@crowneplazaphxairport.com or 602-273-7778.
Subsequent reports were run on: 02/01/2024; 01/01/2024; 12/27/2023; 12/05/2023; 11/01/2023; 10/01/2023; 09/01/2023; 08/01/2023; 07/03/2023; 06/26/2023; 06/20/2023

Browser Help and Support

You can optimize the way you use your web browser. You can update the settings on your browser which may help you improve the readability and visibility of each page.
View the accessibility features of theses major browsers with the following links:

Website Accessibility Features

The design of this website is done according to W3C Web Content Accessibility Guidelines (WCAG) 2.1, to provide accessibility to all users, and conform to priority checkpoints including, but not limited to:

Navigation Shortcuts

Use of the tab key to navigate through different elements of each page and use of the enter key on any highlighted link to activate it.

Structured Semantic Markup

The HTML headings indicate the structure of the document. The navigation menus are marked as HTML maps, which allows the menu title and menu items to be read as a group. For easy navigate, visit our Site Map at: https://www.crowneplazaphx.com/site-map

Images Visibility

All decorative graphics contain a “null” ALT attribute, whereas content images include a relevant descriptive ALT attribute.

Compliance with Standards

This site was designed in conformance with Level AA standards per the Web Content Accessibility Guidelines. The pages render as validate XHTML 1.0 and have structured semantic markup.

Accessibility References

Software and Services for Accessibility

The following free tools and services can be used to help view and interact with our website: