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Accessibility Features at Crowne Plaza Phoenix Airport

Our Commitment to Inclusion and Comfort

At Crowne Plaza Phoenix Airport, we are committed to meeting our guests' needs. We offer a comfortable hotel experience with accessible public areas, restaurants, and guest rooms that feature a range of accessibility features, including visual strobe fire/smoke detectors, lowered viewports on the door, and accessible bathrooms.
AccessibilityHotel Accessibility

Hotel Accessibility Features

  • Fire alarms for the audio & visually impaired
  • Accessible entrance with stairs
  • Accessible doorways for all public spaces
  • Service animals accepted
  • Alternative or large lettering on all signage
  • Accessible covered area for pickup & drop off
  • Accessible self-parking
  • 6 Van-accessible parking spots
  • 10 Accessible parking spots
  • Accessible parking spaces are closest to the restaurant entrance
  • Entrance ramp is non-slip
  • Accessible path to check-in
  • Accessible path to guest rooms
  • Accessible path for all public spaces
  • Accessible elevator
  • Accessible entrance to the pool
  • Accessible path to maneuver in the fitness center
  • Accessible desks in the business center
  • Total 17 accessible rooms

Accessible Guest Room Features

  • Hearing and visual accessibility kits for guest rooms are available at check-in
  • Visual strobe fire & smoke detector
  • Audible fire & smoke detector (except King Accessible Room with Tub Non-Smoking)
  • TTY capabilities (except King Accessible Room with Tub Non-Smoking)
  • TV has closed-captioning or decoders
  • Viewports are lowered on the door
  • Door security features are lowered on the door
  • Thermostat controls are lowered on the wall
  • Light switches are lowered on the wall
  • Closet bars & shelves sit equal to or lower than 36 inches above the ground
  • Accessible shelving/closet bars
  • Grab bars at the bed (One Bed Mobility Accessible Tub Non-Smoking)
  • Handheld spray unit in the shower and/or tub (except King Accessible Room with Tub Non-Smoking)
  • Grab bars at the toilet
  • Grab bars in the shower and/or tub
  • Roll-in shower (King Accessible Room with Tub Non-Smoking)
  • Accessible tub (except King Accessible Room with Tub Non-Smoking)
  • Accessible faucet controls
  • Shower/tub seat
  • Accessible toe & knee clearance around the desk
  • Accessible toe & knee clearance around the sink/vanity
  • Doorway width: 36 inches
  • Accessible path between and/or around beds
  • Door & lock system: lever
  • Room placard has alternative text (except King Accessible Room with Tub Non-Smoking)

Restaurant Accessibility Features

  • Accessible seating distributed throughout the dining area
  • Entrance path is free of objects protruding into the space
  • Non-slip entrance ramp
  • Aisles between fixed seating: at least 36 inches
  • Accessible tables and counters height: 28-34 inches
  • Accessible public restrooms
  • Signage indicating the location of accessible restrooms
  • Entrance path to the restaurant is accessible without stairs, wide, firm, and slip-resistant
AccessibilityWebsite Accessibility

Accessibility Statement for Crowne Plaza Phoenix Airport

Date: 6/20/2023
This is an accessibility statement from Crowne Plaza Phoenix Airport

Measures to support accessibility

Crowne Plaza Phoenix Airport takes the following measures to ensure accessibility of Crowne Plaza Phoenix Airport:
  • Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Crowne Plaza Phoenix Airport is fully conformant with WCAG 2.2 Level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.


We welcome your feedback on the accessibility of Crowne Plaza Phoenix Airport. Please let us know if you encounter accessibility barriers on Crowne Plaza Phoenix Airport:
  • Phone: 602-273-7778
  • Business Address: 4300 East Washington St, Phoenix, Arizona 85034

Compatibility with browsers and assistive technology

Crowne Plaza Phoenix Airport is designed to be compatible with the following assistive technologies:
Crowne Plaza Phoenix Airport is not compatible with:
  • Older web browsers: Content may not function correctly on older versions of web browsers that lack support for modern web standards, HTML5 features, or CSS3 properties. Examples: Internet Explorer 6-8, and versions of Firefox, Safari, or Chrome no longer supported by the creators (typically up to two previous versions).
  • Non-standard browser configurations: Uncommon browser configurations, such as highly customized settings, extensions, or experimental features, may conflict with certain web content or accessibility tools.

Technical specifications

Accessibility of Crowne Plaza Phoenix Airport relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
  • HTML
  • CSS
  • JavaScript
These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Crowne Plaza Phoenix Airport, there may be some limitations based on third party entities that are providing data into the site. Please contact us if you observe an issue.

Assessment approach

This website was assessed for accessibility by the following approaches:
  • Self-evaluation at site launch
  • External evaluation: a recurring automated check via API providing tests for WCAG 2.2 specifications. Ongoing testing was conducted on: 07/01/2024; 06/21/2024; 06/03/2024; 05/18/2024; 05/01/2024; 04/01/2024; 03/04/2024; 02/01/2024; 01/01/2024; 12/27/2023; 12/05/2023; 11/01/2023; 10/01/2023; 09/01/2023; 08/01/2023; 07/03/2023; 06/26/2023; 06/20/2023


This statement was created on 9 February 2024 using the W3C Accessibility Statement Generator Tool.